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FAQ's

Take a look below at our frequently asked questions.  If you don't find the answer you need please get in touch by clicking the button below. 

Frequently Asked Questions

How does hydrotherapy work in animals? Hydrotherapy is a form of therapeutic exercise performed in warm water, either in a pool or an underwater treadmill. The buoyancy of water reduces weight-bearing stress, allowing safe movement that improves circulation, enhances joint flexibility, and reduces pain. It is beneficial for rehabilitation, fitness, and general wellbeing.

Do I need to inform my vet? Yes. Veterinary consent is required before hydrotherapy can begin. Your vet will be familiar with these requests, even for non-medical, fun sessions. Your hydrotherapist will maintain regular communication with your vet to update them on your pet’s progress. Download our Vet Referral form at the bottom of this page.

How should I prepare for a hydrotherapy session? •Ensure your vet consent form is completed and returned (online or via our paper form). •Bring towels to dry your dog and, in cold weather, a blanket or drying coat for the journey home (spares are available if needed). •Wear comfortable, non-slip footwear as areas around the pool may be wet. •Do not feed your dog for at least 2 hours before and 2 hours after the session. •Please postpone the session if your dog: - Is a bitch in season. - Has an open wound. - Is suffering from diarrhoea or vomiting. Note: If your pet fouls the pool, a £60 cleaning fee will apply to cover cancelled appointments while the pool is disinfected. See our full information and terms and conditions on our 'Your Visit' page

What should I bring to a session? •Towels •Your pet’s harness or life jacket (if needed) •Any relevant medical history or vet referral •Approved treats or toys (if allowed)

What animals can receive hydrotherapy? While most sessions are for dogs, hydrotherapy can benefit other small animals such as cats and rabbits. Sessions are conducted in purpose-built facilities designed for safety and comfort.

Are there side effects? Hydrotherapy is generally very safe. Some dogs may experience mild muscle soreness or fatigue after a session, similar to post-exercise stiffness in humans. Rarely, strain or discomfort can occur if exercise is too intense or unsupervised.

What happens before the session? On arrival, please walk your dog to allow them to toilet before entering the centre. Wait in your car or outside until greeted by a team member. Assistance is available if you need help getting your dog out of the car. Always inform us of any changes in your pet’s health before starting.

What is the initial assessment? The first appointment lasts around 40 minutes and includes: •Health and safety review •Vet consent and client consent checks •Health checks and baseline measurements •Discussion of your pet’s medical history, behaviour, and goals •Familiarisation with the pool or treadmill •Fitting of a buoyancy aid or harness •Gradual water introduction to ensure comfort and confidence A personalised treatment plan will be created based on your pet’s needs.

How long will my dog swim for? This depends on your dog’s confidence, fitness, and medical condition. Some dogs start with just a few minutes or standing in the water, while others may swim longer. Duration will gradually increase as fitness and comfort improve.

Does my dog need a medical condition to swim? No. Hydrotherapy can also be a fun and enriching activity for healthy dogs. One minute of swimming is equivalent to approximately a one-mile walk.

What happens after the session? Your dog will be rinsed and towel-dried (or dried using our blaster for long-haired breeds if needed). Bring a towel or drying robe for the journey home, and in colder months, a blanket. •Allow your pet to rest after the session. •Provide fresh drinking water. •Wait at least 2 hours before feeding. •Gentle exercise later in the day is fine but avoid overexertion.

Can I bring another dog who isn’t swimming? Yes, provided they remain on lead and under control. You are fully responsible for them, and if they become disruptive, you may be asked to place them back in your car.

When can my pet not use the pool or treadmill? Hydrotherapy is unsuitable if your pet: •Has open wounds or infections •Has external fixators •Has advanced heart or respiratory illness •Is suffering from vomiting or diarrhoea •Has a contagious skin condition •Has received a topical flea/worm treatment within the last 48 hours

What are the benefits of hydrotherapy? •Pain relief and reduced stiffness •Improved joint mobility and flexibility •Increased muscle strength •Faster post-surgery recovery •Weight management support •Enhanced cardiovascular health •Mental stimulation

What conditions can hydrotherapy help? •Arthritis •Hip dysplasia •Cruciate ligament injuries •Intervertebral disc disease (IVDD) •Neurological conditions •Obesity •Degenerative myelopathy •Recovery from surgery or injury

Is hydrotherapy safe for all animals? Not always. It is generally safe but not suitable for animals with: •Open wounds •Uncontrolled seizures •Serious heart or respiratory issues •Severe stress or fear in water Always consult your vet before starting therapy.

How many sessions will my pet need? This depends on their condition and progress. Some may require weekly sessions for a few months; others benefit from ongoing therapy. Your hydrotherapist will advise on the best plan.

Is hydrotherapy covered by pet insurance? Sometimes. Coverage varies by policy. Contact your provider for confirmation.

Can my dog eat before or after a session? Avoid feeding a main meal within 2 hours before and 2 hours after the session to prevent sickness or bloating.

Is swimming in a lake or river the same as hydrotherapy? No. Hydrotherapy pools and treadmills maintain controlled temperatures, hygiene, and safety for therapeutic benefit. Natural water bodies may contain hazards such as strong currents, cold temperatures, or pollutants.

If we've not answered your question please get in touch using the button below. 

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